Help : CLIENTS : View and manage customer account information

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Help : CLIENTS : View and manage customer account information

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Help : CLIENTS : View and manage customer account information

  • You can send an email if the customer wants to receive occasional updates, or change their email address if needed.
  • Client's address history and purchases:
  • Click on MORE OPTIONS in the top left corner. Browse through the client's address history or view orders attached to the client's different addresses using the [Orders] buttons and any [ « ] back and [ » ] forward arrows.
  • Orders attached to specific addresses will be displayed in a new window.
  • Maximum amount to pay to delivery services:
  • If you selected [as many times ... or the maximum number] in the How to charge for the delivery service fee in the [TOOLS] -> [Delivery Services] page, you can specify that number here.
  • The customer will pay delivery services configured [as many times as the customer must pay the most expensive delivery services in the purchase], up to the maximum number specified here.

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  • If you cannot find an answer to your query in the YourShop videos or in the YourShop help guides, contact us by phone on +41 21 67 17 111 or by email
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